Cancellation Policy

All orders may be cancelled within 24 hours of placement. To initiate a cancellation, please contact our Customer Service team or reply directly to your order confirmation.

Shop Name: Aurella Mode
Company Name: STYLVERA LTD
Company Number: 16862648
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: info@aurella-mode.com
Phone:+44 20 4549 0248

Our customer service is available on weekdays, Monday through Friday, between 9:00 AM and 5:00 PM GMT. We strive to respond to and resolve any questions or issues within 24-48 hours during working days.